Warranty Information

Warranty Activation

Warranty Service

Archer Medical Devices LLC
Warranty Service
PO Box 24306
Lexington, KY 40524

859-721-0713
Contact@ArcherMedical.com


Warranty Activation
Your iVox electrolarynx warranty must be activated within 4 months of original purchase date by the original owner. To activate, make a copy of and complete the information on the "Warranty Registration" pannel in your Owners Manual. Mail this information to: Archer Medical Devices LLC, Warranty Registration, PO Box 24306, Lexington KY 40524.

In the event your Owners Manual has been lost a replacement booklet may be obtained by emailing: Contact@ArcherMedical.com. Include your Name, Address, iVox Serial Number and Original Purchase Date/Distributor.

Warranty Service
Contact Archer Medical Devices LLC by email Contact@ArcherMedical.com or phone 859-721-0713 to obtain Return Authorization and Warranty Service instruction. All instruments returned for warranty service must be sent to Archer Medical Devices LLC, Warranty Service, PO Box 24306, Lexington, KY 40524.

Include the following information with all shipments
- Name Original Purchaser/Warranty Owner
- Contact Information for Return Shipping; Mailing Address, Email, Phone Number
- iVox Serial Number
- Description of Warranty Issue/Repair Issue
- If Accidental Damage, Describe How Damage Occured
- You may include this printable Service_Shipping_Form with your iVox electrolarynx

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iVox Electrolarynx

2-Year Limited Warranty

·   We, at Archer Medical Devices LLC, warrant the iVox electrolarynx to be free of manufacturer defects for a period of 2 years from the date of original purchase. Included accessories, such as batteries, charger and oral-adaptor, are warranted for a period of 60 days. Archer Medical Devices LLC shall not be held responsible for any incidental or consequential damages. This warranty covers repair or replacement only. Repurchase is not a covered option.

· Limited coverage is provided for damage due to accidental drops or water immersion. An accidentally damaged iVox electrolarynx will be repaired or replaced a maximum of 3 times during the warranty period. Accidentally damaged devices must be returned immediately with all parts and pieces and include a note describing how the damage occurred. Coverage does not extend to missing parts or pieces.

·   This warranty does not cover damage caused by abuse, negligence, excessive soiling or intentional acts. This warranty will be voided by tampering, disassembly, chemical or salt-water damage and uses inconsistent with those described herein. Warranty valid only within the United States of America. All other warranties not explicitly stated are excluded. This warranty is non-transferable.

·   To validate warranty, complete and return a copy of the attached “Warranty Registration” panel within 4 months of purchase with a copy of the original purchase receipt from an authorized distributor.

·   Portions of this warranty may not be allowed in all jurisdictions. Allowable portions of this warranty will remain valid and in force within those jurisdictions.

·   Repair or replacement by new, used or refurbished parts and/or devices will be at our discretion and will be based on the age and condition of devices received. Returned devices may show signs of repair.

·   Include your name, address, contact phone number and/or email address with all devices. You are responsible for delivery charges to Archer Medical Devices LLC. Return shipping will be provided only within the United States of America.

·   Contact us for return authorization and instructions.

·Contact@ArcherMedical.com Phone: 859-721-0713 www.ArcherMedical.com/warranty